AI assistant for town councils

The town hall front desk, open at any hour.

Finestreta answers residents with your own council’s bylaws, procedures and opening hours. It cites the source of every answer and, when something is not in your documents, says so and refers them to the office.

Book a 15-minute demo Watch the video
  • Spanish and Valencian
  • Data in the EU
  • Fits a minor contract
Example Town CouncilAI assistant · answers from council documents AI

What do I need to register as a resident?

To register on the Padrón you need your DNI, NIE or passport, your rental contract or property deed and the signed registration form. You can book an appointment on the e-office or go to the Citizen Service Office.

Source: Padrón registration procedure, section 3

Is there an IBI discount for large families?

Yes. Large families whose main home is in the town get a discount on IBI, the property tax. Apply through the e-office before 31 March, with your large-family certificate.

Source: IBI tax bylaw, article 9

When is the recycling centre open?

I cannot find the recycling centre’s opening hours in the council’s documents, so I would rather not make them up. The Citizen Service Office can confirm them by phone or in person, from 9:00 to 14:00.

Referred to the office
Try another question:

Demo using documents from an example council.

Two minutes with Finestreta

A resident asks, Finestreta searches the council’s documents and answers with the source. That simple.

The video will be here very soon

What your council already knows, answered on the spot.

Finestreta does not browse the internet. It only uses the documents your team gives it, and someone at the council decides which ones.

From demo to pilot, no tender needed.

We start small: one area or one type of question, with your real documents. If it works, we grow.

  1. 15-minute demo

    We show it working on sample documents and you tell us what your residents ask most.

  2. Fixed-price proposal

    Scope, timeline and price in writing. It fits a minor contract (contrato menor).

  3. Pilot with your documents

    A few weeks on your website. At the end you see what people asked and decide whether to continue.

Shall we look at it in 15 minutes?

Tell us which council you are from and we will write back to find a time. If you prefer, email us directly:

Data protection
Controller
Burentia (victor@burentia.com or pepe@burentia.com).
Purpose
To answer your request and, if you are interested, prepare a proposal.
Legal basis
Your consent.
Recipients
Nobody else. The form is sent through Cloudflare and reaches our mailbox; both act as processors. To stop spam, Cloudflare Turnstile checks that a person is sending it, using technical data from the browser and no tracking cookies.
Retention
For as long as the conversation lasts and at most one year after it if nothing is contracted.
Your rights
Access, rectification, erasure, objection, restriction and portability, at victor@burentia.com or pepe@burentia.com. You can also complain to the Spanish Data Protection Agency (aepd.es).